Condition Monitoring Australia has many years experience in developing, implementing and supporting condition monitoring programs throughout Australia and the Pacific. Annual User Conferences have developed an active user support network, where CMA promotes interaction so those clients are able to share ideas.
Company Vision
CMA has a unique market position which enables us to grow without marketing and it is directly due to our customer focus. Our only aim is to never lose a client – once a client entrusts CMA with the duty to help protect their machines, our goal is to make them deleriously happy. If our clients are so happy with our work why would they look anywhere else? It is our Company Vision therefore, to never grow so large that we cannot support our clients with the level of attention that they have come to accept as the norm.
Major Achievements
1) Another big year for CMA, 2010 marks the certification of our management system to AS/NZS ISO 9001:2008 – not just a reflection of our dedication to quality management systems but also of our committment to providing quality CM solutions for our clients.
2) User Conferences – CMA organise and run Annual User Conferences – with attendees from Fiji, PNG and all over Australia. The 2010 Conference held in July was another action packed week – more details and pics will be uploaded soon.
3) Ethics in CM – CMA is the only CM company to provide clients with an Ethics in Condition Monitoring document which guarantees the quality of our services, in writing
4) 2nd Opinion Wizard – CMA developed the online 2nd Opinion Wizard to assist CM users analyse machine problems and get help when they need it
5) Data Integration – CMA was the first company to integrate Motor Circuit Analysis Data with Vibration Data, Oil Analysis Results, Process Data and Thermographic Reports – in the one database.
6) Continuous Improvement – CMA strive to help clients realise their individual potential and assist them not only by improving their companies bottom line, but also by developing their career path and simplifying the day to day CM routine.