About us
The team at CMA has been involved with CM since 1987 and believes that clients deserve the best possible service and support available.
Your CM program is, without doubt, the most important source of savings available to your company through improvements in maintenance
strategies and increased production up time.
When you contract a company to provide solutions to your CM program, you are essentially asking for a company to take ownership of your
maintenance philosophy. CMA has a proven record of establishing and maintaining professional CM programs that grow with the company and become the companies’ core maintenance tool.
To leave no doubt about the integrity and ethics of our business, we are very pleased to be able to sign a contract with you, clearly stating our intentions.
7 key points give you peace of mind
Ethics
CMA will always strive to provide ethical, low cost solutions to machine problems and CMA will always strive to reduce unnecessary expenditure by the client.You are always first
CMA will always act in a professional manner on behalf of the client and with the clients’ best interest at heart.Rapid Response
CMA will always make available to the client a 24/7-phone number for full CM support, when you need it.Conflict of Interest
CMA agrees not to receive fees, rebates, or financial advantage from any company or supplier used for and on behalf of the client above normal commission margins.Data ownership
CMA will always make available to the client all data and intellectual property collected on behalf of the client.Program Modifications
Clients will always be welcomed to discuss desired changes to the program and CMA will work to include these changes to improve the quality of services provided and the overall effectiveness of the CM program.Confidentiality
CMA will never reveal details of the client or processes that are not directly involved with the project and without the direct written permission of the client.